Q: Do I have to register with RAGBRAI before I register with Padre’s?

A: You don’t have to register for RAGBRAI before Padre’s, but you will not be permitted to be on the charter if you have not registered with RAGBRAI by May 1. Once you’ve registered for both, log in to RAGBRAI and find our group, Padres Cycle Inn #10253 (Please note: Do not use an apostrophe when searching for this group.) Join the group, and you’re all set!

Q: What is the cancellation policy?

A: Cancellation policies are specific to each individual ride. Please consult the pricing page of your ride for cancellation policies.

Q: Can I buy trip cancellation insurance?

A: Padre’s does not offer this insurance, but it is available through a variety of agencies, including:

McKay Insurance – Call 800-942-0283

Balance for Cyclists – Visit www.balanceforcyclists.com/events

Q: On RAGBRAI, what if I don’t get a Rider Number / Bracelet?

A: We offer a 100% money-back guarantee for riders who join our RAGBRAI group and meet all deadlines, but don’t get a wristband. But don’t worry. Although there is no way for a charter or anyone else to  guarantee a wristband for RAGBRAI, we’ve never had a rider, who followed RAGBRAI policy, who was unable to get a RAGBRAI bracelet. To increase your odds dramatically, simply register on RAGBRAI.com and join the Padres Cycle Inn group, #10253. (Please note: Do not use an apostrophe when searching for this group.) It only takes one team member to qualify, and our entire team of riders will be guaranteed a bracelet! Additionally, if you don’t get one, at first, you can usually find one for sale (at regular price) on the RAGBRAI forums. Just be sure to register early and follow all of the RAGBRAI rules.

Q: How much luggage can I bring?

A: Each person may bring a total of two bags, weighing no more than 40 pounds each, for a total of no more than 80 pounds total. Additional fees will be charged for overweight baggage. Remember, you’re just bringing your daily gear. Since Padre’s supplies all of your camping gear and towels, you’re really needing very little compared to a non-chartered rider. Fees may be assessed for overweight baggage. Please be sure to weigh your items before you arrive. If you absolutely need to be over the limit, contact us in advance to make special arrangements.

Q: Where do I shower?

A: We coordinate shower facilities for you each day. They are usually in walking distance. If not, there is typically a shuttle provided for you by the shower truck or event coordinators.

Q: Do I need a towel?

A: No. Padre’s provides you with a new, environmentally friendly, disposable yet durable towel each day. What’s nice about this is that you can use your towel as a maintenance rag each day to wipe down your bike, since you’ll receive a clean, new towel the next evening. They also work well as a fresh door mat for the vestibule of your tent.

Q: What size air mattress is provided?

A: Each person gets one twin mattress.

Q: Do I need my own linens?

A: Padre’s provides each person with a twin size air mattress, but items as personal as sheets, pillows, and sleeping bags aren’t something that we provide. Certainly, you’d feel more comfortable with your own bedding, right?

Q: Where is each camp set up?

A: Padre’s gets you as close to the route and the action as possible. However, the availability of campgrounds in each overnight town determines our location. Our locations for most events are pre-determined by the event coordinators of the ride. For RAGBRAI, we personally select the sites when we visit Iowa in May.

Q: How do I know the route into camp?

A: There will be clearly posted arrows marking the route into camp each day. Follow the Padre’s arrows.

Q: When do I have to be out of my tent each day?

A: The crew will begin breaking camp by 6:30 am each day, in order to arrive at the next campsite and set up before you arrive. The baggage truck will leave by 7:30 am. Please have your tent empty no later than 7:00 am. If you don’t want your gear on the truck yet, place your helmet on your bag outside your tent. We will NEVER load a bag that has a helmet sitting on top. We know that if your helmet is still in camp, then you should be too.

Q: What time to I have arrive in camp each day?

A: There’s no curfew with Padre’s. However, if you plan to arrive after dark, be sure you have the proper lighting for your bike. Remember that it may be difficult to see arrows marking your way into town after sunset. Please respect others in camp who may already be asleep.

Q: What do I do if I have an issue with my tent or mattress?

A: If you have any problems, just find a Padre’s crew member. We’re all happy to help you with any issues. We do keep spare mattresses inflated each night, in case you need to swap yours out without hassling with an air pump. We top off mattresses at sunset each evening as well, as the air contracts as the temperatures come down.

Q: What if I have an emergency on the ride?

A: Call the SAG phone number for the ride you are on. Or you can call Padre’s at 314-644-4440, and we’ll do our best to get help to you.

Q: What is included in the Padre’s Zone?

A: Each evening, you’ll find shade, your camping chair, fans, a charging station for your electronics, snacks, and beverages. Each morning, you’ll find coffee, ice, sport drinks, snacks, and other refreshments.

Q: Will I be able to charge my phone and other electronics?

A: Yes! You will be able to charge your electronics until the generator is shut off for the night, after sunset; times vary depending on each event’s specific rules. You will also be able to charge up in the morning, once the generator is fired up to make coffee.

Q: What if my bike needs repair?

A: If you can do it yourself, we’ll have a bike maintenance stand for you to use, as well as a limited set of bike tools. If not, most rides have bicycle shops along the way, with mechanics that can repair most any issue.

Q: Will any meals be included?

A: Although some rides do offer meals, Padre’s does not provide any meals. We do offer snacks and refreshments in our exclusive Zone. Please refer to each individual ride to determine if any other meals are included in your ride admission.

Q: Can I ship my bike to RAGBRAI?

A: If you are not using our shuttle service, but want to ship your bike to the start town, you must use one of the official bike shipping companies. Try contacting Vince at www.bikeflightscom.

Q: Are there any discounts available?

A: Early registration for each ride offers a sale price. Check the event pricing page for discount details.

Q: Is there laundry service?

A: We do not offer laundry service on every ride. Depending on the route, we may have a mid-week laundry option on RAGBRAI, but each year varies. And some overnight towns do offer laundry services for an additional fee.

Q: Do the tents stay dry?

A: We provide you with a high-quality Kelty tent. These tents should keep you dry each night, even in the rain. Additionally, you will be sleeping on an air mattress, which should keep you off the ground, should it be rocky or get wet for any reason. All tents are inspected annually, and we are continually rotating new tents into use to ensure a dry experience.

Q: What if I want to pay cash?

A: Please register using a credit card through our online registration, via PayPal. Maybe you’ll even get some reward points out of it! If that is not an option for you, please call to make other payment arrangements.